We, at [Weighing Scales Kenya – Express Dial Ltd ], respect your privacy and want you to know how we collect, use, share, and protect your information. This policy applies when you visit our website and use our online shop.

1. Information Collection

We collect personal information directly from you when you place an order, register for an account, sign up for our newsletter, or otherwise interact with our site. This information may include your name, email address, phone number, shipping/billing address, and payment details.

2. Use of Your Information

We use the information collected to fulfill your orders, respond to your queries, improve our services, send marketing communications, and comply with legal requirements.

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with service providers who assist us in our business operations, such as payment processors and delivery companies, under strict data protection conditions.

4. Security

We use secure server software (SSL) to encrypt all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

5. Cookies

Our website uses “cookies” to enhance your experience and gather information about visitors to our websites.

6. Your Rights

You have the right to access the personal data we hold about you, and to ask that your personal data be corrected, updated, or deleted.

7. Changes to this Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [orders @weighingscales.co.ke] or by mail using the details provided below: C: Express Dial Ltd
L: Nairobi, Kenya
T: 0728753807