If you’re a Technical Manager or Production Manager, you’ve probably asked yourself this question:
👉 “Why do our weighing scales keep breaking down?”
Earlier this year, we supplied a client with about 40 heavy-duty weighing scales. These were top-quality machines — strong build, durable design — and the feedback was fantastic. Even their procurement team called to say thank you for the delivery.
But just three months later, the story completely changed. Out of the 40 machines, 30 had broken down. At first, we couldn’t believe it. Our immediate thought was: “These can’t be our scales.”
We scheduled a visit, and to our surprise — these were indeed the very same machines we had supplied only months earlier. Some were broken, others tampered with by in-house technicians. It was shocking, so we dug deeper.
What Went Wrong?
After a quick chat with the users, the problem became clear:
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No training was done for the staff handling the scales.
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Wrong type of scales were deployed for the job.
For example, a heavy-duty platform scale (weighing 20–25 kg on its own) is great for a factory receiving unit or stationary use. But if you give the same scale to a field officer going door-to-door, it’s bulky, hard to carry, and often ends up being dragged on the ground — leading to damage.
The Big Lesson
Buying a “strong” or “heavy-duty” scale doesn’t guarantee longevity. What matters is matching the right scale to the right job and training users on proper handling.
Our Approach at Weighing Scale Africa
We’ve made it our policy to:
✅ Always ask clients where and how the scale will be used.
✅ Recommend the best-fit scale for the specific job.
✅ Train users on proper handling and maintenance.
This way, we don’t just sell scales — we make sure they actually serve their purpose, last longer, and save you money.
Awesome